Frequently Asked Questions

A star map shows the exact celestial location of all the stars and constellations of a particular date from a specific place. This is calculated using astronomical algorithms. To keep it simple, if you looked up at the sky with a telescope on your special day, you would have seen the stars exactly how they will look on your star map.

We deliver the Star Map frames in any residential or commercial areas in all 7 emirates of the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm al Quwain

Go to the homepage and click on Design Your Star Map. Then choose your design and fill in the details for your star map, such as the place, date, heading, quote, etc. Then you can simply check out and wait for your star map to arrive!

The whole Star Maps UAE team is based in the UAE. We print and frame the Star Map within the UAE and then our team looks over the final Map to make sure that everything looks good. We then package it and ship it!

It will take between 3 to 5 business days for you to get your customised star map. Saturdays and Sundays are not included.

We also do same day and next day delivery at an additional cost

These star maps are customised to represent YOU.  Therefore you have a lot of control over how the final product will look. Unfortunately this also means that we do not exchange the star maps.

However, if for any reason the star map you receive is damaged in any way, please get back to us within 2 working days after delivery with pictures and we will offer you a new piece of the same design completely free of cost.

We accept credit card payments.. We also offer cash on delivery if you prefer!

One of the best ways to customize your Star Map is using the Quote section. You can write anything in that area about the special day in your life. If you are giving the Star Map as a gift, writing the name along with a memorable quote is always a good idea.

To help you choose the Quote, click here for a list of the quotes we have compiled that may help give you some inspiration!

We endsure that each and every Star Map is packaged to perfection. The packaging not only protects your Star Map, but also looks amazing. If you are buying a Star Map as a gift, you can even send it directly to the recipient!